Privacy Policy
Last Updated: September 17th, 2026
Linkway Transport Group Inc. (“Linkway Transport,” “we,” “us,” or “our”) operates the website linkwaytransport.com (the “Site”) and provides intermodal drayage, container storage, and regional truck haul services in the Greater Toronto Area. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our Site or contact us through it.
This Policy is intended to comply with Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”) and applicable Ontario privacy law.
By using our Site, you consent to the collection, use, and disclosure of your personal information as described in this Policy.
1. Who We Are
Linkway Transport Group Inc. 50 Belfield Road, Etobicoke, ON M9W 1G1 Phone: 1-416-878-5458 (24/7 Dispatch) Email: [email protected]
2. Information We Collect
2.1 Contact Form
When you use our Site’s contact form, we collect:
- Your name
- Your email address
- The content of your message
2.2 Quote Request Form (Container Drayage Page)
If you request a quote through the form on our Container Drayage Toronto page or similar landing pages, we collect:
- Your name
- Your company name
- Your phone number
- Your email address
- Your container size and/or service need
We use this information to respond to your quote request and, where applicable, to arrange the requested drayage or storage service.
2.3 Information You Provide Directly
If you contact us by phone or email (including [email protected] or [email protected]) to arrange transportation, drayage, or container storage services, we collect the information you choose to share with us, such as your name, company name, contact details, and shipment or storage requirements, in order to provide our services to you.
2.4 Automatically Collected Information
Like most websites, our Site uses cookies and similar technologies, including:
- Session and functionality cookies required for our contact and quote-request forms to work correctly
- Security-related data processed by our website firewall/security service, which may log IP addresses and request data to detect and block malicious activity
- Analytics cookies from Google Analytics, which help us understand how visitors use our Site
- Advertising cookies used for Google Ads conversion tracking, which help us measure the performance of our advertising campaigns
- Data associated with Google reCAPTCHA
See Section 3 below for details on Google Analytics, Google Ads, and Google reCAPTCHA.
3. Google Analytics, Google Ads & reCAPTCHA
Our Site uses the following Google services:
- Google Analytics: We use Google Analytics to collect information about how visitors use our Site, such as pages viewed, time spent on the Site, and general location (at a city or regional level). This helps us understand and improve our Site.
- Google Ads Conversion Tracking: If you click on one of our Google Ads and then visit our Site, a cookie may be placed on your browser. This allows us to measure which ads lead to inquiries or quote requests, so we can evaluate and improve our advertising.
- Google reCAPTCHA: We use Google reCAPTCHA to help protect our contact and quote-request forms from spam and abuse. reCAPTCHA collects hardware and software information, such as device and application data, and sends this data to Google for analysis.
Your use of our Site constitutes acceptance of Google’s use of this data in accordance with:
Your choices: You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on, and manage ad personalization at Google Ads Settings. You can also block or delete cookies through your browser settings, though doing so may affect how our Site functions.
4. How We Use Your Information
We use the personal information we collect to:
- Respond to your inquiries and quote requests submitted through our forms, by phone, or by email
- Provide quotes and arrange transportation, drayage, or container storage services
- Coordinate pickups, deliveries, and container tracking for our customers
- Understand how visitors use our Site and measure the performance of our advertising campaigns
- Maintain the security, integrity, and proper functioning of our Site
- Comply with legal and regulatory obligations
- Improve our Site and services
5. How We Share Your Information
We do not sell your personal information. We may share it in the following circumstances:
- With service providers: We may share information with third parties who help us operate our Site, process inquiries and quote requests, or provide security and hosting services, under obligations to protect your information.
- With carriers, terminals, and rail partners: Where necessary to fulfill a shipment, pickup, or delivery, we may share relevant shipment or contact information with terminals, rail yards, or other logistics partners involved in completing the service.
- With analytics and advertising providers: We share Site usage and conversion data with Google in connection with Google Analytics and Google Ads, as described in Section 3.
- For legal reasons: We may disclose information if required by law, regulation, court order, or to protect the rights, safety, or property of Linkway Transport or others.
- Business transfers: If Linkway Transport is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction, subject to standard confidentiality protections.
6. Data Retention
We retain personal information only for as long as necessary to respond to your inquiry or quote request, provide the requested services, and meet our legal, accounting, or contractual obligations. Analytics and advertising data collected via Google Analytics and Google Ads is retained in accordance with Google’s own retention settings, as configured in our account. When personal information is no longer needed, we take reasonable steps to securely delete or destroy it, or render it anonymous.
7. Your Privacy Rights
Under PIPEDA, you have the right to:
- Know what personal information we hold about you
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Withdraw your consent to our collection, use, or disclosure of your information, subject to legal or contractual restrictions
- Request deletion of your personal information, subject to legal retention requirements
To exercise any of these rights, contact us at:
Email: [email protected] Phone: 1-416-878-5458
We will respond to your request within a reasonable time and in accordance with applicable law.
8. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, or alteration. Our Site uses a website application firewall and security monitoring to help detect and prevent malicious activity. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our Site and services are business-to-business in nature and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The “Last Updated” date at the top of this page indicates when this Policy was last revised. We encourage you to review this Policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact:
Linkway Transport Group Inc. 50 Belfield Road, Etobicoke, ON M9W 1G1 Email: [email protected] Phone: 1-416-878-5458